ACT

ACT Health and Community Services
Directorate

GPO Box 158, Canberra, ACT 2601
p: General Enquires 133 427
w: act.gov.au/directorates-and-agencies/
health-and-community-services-directorate
Children, Youth and Families
p: General 132 281
e: cyf@act.gov.au
w: act.gov.au/directorates-and-agencies/
health-and-community-services-directorate/
children-youth-and-families

ACT Aboriginal and Torres Strait

Islander Children and Young People
Commissioner’s Office
e: ATSIChildrenYoungPeople@act.gov.au
w: atsichildrenyoungpeople.act.gov.au

Child Protection and Youth Justice

Including information on how to report risk
of significant harm online or by phone
p: p: 1300 556 729
w: act.gov.au/community/child-protectionand-
youth-justice

ACT Public Advocate & ACT Children

and Young People Commissioner
(ACT Human Rights Commission)
Allara House, 56 Allara St
Canberra, ACT, 2601
Mail: GPO Box 158, Canberra ACT 2601
p: (02) 6205 2222
e: human.rights@act.gov.au
w: hrc.act.gov.au/childrenyoungpeople

CREATE ACT office Ngunnawal Land

Corner of Cooyong St and Scotts Crossing,
Civic Square ACT 2601
p: 1800 655 105 or 0412 259 643
e: act@create.org.au
w: create.org.au/state-teams
Facebook: facebook.com/CREATEfnd

Housing ACT

p: 1800 950 255
e: Housing.CustomerService@act.gov.au
w: https://www.act.gov.au/directorates-andagencies/
health-and-community-servicesdirectorate/
housing-act

Blak Book

A service directory for Aboriginal people in
the ACT, with information about services
including food, money and transport,
housing, health and wellbeing, education
and employment, legal assistance, and
domestic and family violence.
w: yerrabi.org.au/index.php/blak-book/

TIDES

TIDES (Trauma Intervention, Development
and Emotional Support) supports young
people aged 13–17 (or up to 18 if you’re
still at school) who live in the ACT and have
been impacted by trauma or may be at risk
of mental ill-health because of traumatic
experiences.
e: yts@uniting.org

FIRST Canberra

FIRST Canberra is the ACT’s central intake
service for people who are homeless or at risk
of homelessness. They can help connect you
with housing and homelessness services, as
well as provide information and referrals to
other support services across the ACT.
p: 1800 176 468
e: actcis@salvationarmy.org.au
w: salvationarmy.org.au/about-us/
our-services/first-canberra/

Youth Info

Find out how to have your say on issues
that affect your life in Canberra, and get
support for your personal and professional
development.
w: act.gov.au/community/youth

Sexual Health

Sexual Health and Family Planning ACT
Inc (SHFPACT)
Level 1, 28 University Avenue,
Canberra ACT 2601
p: (02) 6247 3077
w: shfpact.org.au
e: shfpact@shfpact.org.au

Youth Law Centre

The Youth Law Centre (YLC) is Canberra’s free
legal service dedicated to young people aged
under 25. YLC provides free and confidential
legal advice in person, over the phone and
by email.
p: 1300 654 314
w: legalaidact.org.au/what-we-do/youthlaw-
centre
e: ylc@legalaidact.org.au

ACT Office for Disability
p: (02) 6207 1086
w: act.gov.au/directorates-and-agencies/
health-and-community-services-directorate/
office-for-disability
e: officefordisability@act.gov.au

Disability and Community Services
Commissioner

The Commissioner deals with complaints
made about services for people with
disability and their carers.
(ACT Human Rights Commission)
Allara House, 56 Allara St
Canberra ACT 2601
p: (02) 6205 2222
e: human.rights@act.gov.au
w: hrc.act.gov.au/disability

Mental Health

Access Mental Health is the central point of
entry to access mental health services and
are available 24 hours a day, 7 days a week
for ACT children and young people. They will
provide immediate help if you or someone
you care about is experiencing a mental
health crisis.
p: 1800 629 354 or
p: (02) 6205 1065
w: act.gov.au/health/topics/mental-health