NSW

Department of Communities & Justice
p: 1800 000 164
w: http://www.dcj.nsw.gov.audcj.nsw.gov.au
The DCJ Website also has a useful directory for carers and youth
w: caring.childstory.nsw.gov.au/contactdirectory/chapters/support-for-children-andyoung-people

Advocate for Children and Young People
Ground Floor, 219-241 Cleveland Street,
Strawberry Fields 2012
p: (02) 9248 0970
e: acyp@acyp.nsw.gov.au
w: acyp.nsw.gov.au

Ombudsman
The Ombudsman deals with complaints about out-of-home care services and some other government and community services.
Level 24/580 George St Sydney NSW
p: 9286 1000
p: 1800 451 524
TIS: 131 450
e: nswombo@ombo.nsw.gov.au
w: ombo.nsw.gov.au

CREATE State office – Sydney
Burramattagal People
Level 6, Suite 601/80 George St
Parramatta NSW 2150
p: (02) 9267 0977 or 1800 655 105
e: nsw@create.org.au
w: create.org.au/state-teams
Facebook: facebook.com/CREATEfnd

YOU Website
Information about what you have the right to ask for and make happen in your life, before and after you transition from out-of-home care.
w: you.childstory.nsw.gov.au

DCJ Care Leavers Record Access your records
To access records about your time in care complete the ‘Care leaver records access application’ form. Download from the YOU or DCJ website OR get a form from your local Community Service Centre (CSC). For more information:
p: (02) 9716 2500 or 1300 137 160
e: CareLeaverRecordsAccessUnit@dcj.nsw.gov.au

DCJ Housing Services – Housing Centre
p: 1800 422 322 (24 hour line)

Link2home
Link2home is a state-wide telephone service for homelessness enquiries in NSW. They also provide mentoring to help young people gain independence.
p: 1800 152 152 (Free Call)

Tenants Info NSW
Gives you your rights as a renter in NSW – factsheets, sample letters and other resources.
w: tenants.org.au/resources/all

Mental Health Access Line
Mental Health Line
p: 1800 011 511 (Free Call)

Headspace
There are dozens of headspace centres in NSW. To find the one nearest you go to:
w: headspace.org.au/headspace-centres
p: 1800 650 890

Youth Health Centres
There are a number of Youth Health Centres across NSW. To find out where they are go to:
w: health.nsw.gov.au/kidsfamilies/youth/Pages/health-services-yp.aspx

Sexual Health Services

Family Planning NSW
p: 1300 658 886
w: fpnsw.org.au – for a list of Family Planning Clinics across NSW

Twenty10
Support for LGBTIQ+ young people aged 12-25 including housing, mental health, counselling and social groups.
p: (02) 8594 9555
w: twenty10.org.au/youth-services-groupsand-programs-in-person

ACON
Specialising in lesbian, gay, bisexual, transgender, intersex and HIV health.
p: 1800 063 060
p: (02) 9206 2000
e: acon@acon.org.au
w: acon.org.au

Youth Legal Centre
The Shopfront Youth Legal Centre provides free legal assistance for homeless and disadvantaged young people aged 25 and under:
w: theshopfront.org

LawAccess NSW
p: 1300 888 529
w: legalaid.nsw.gov.au

National Disability Insurance Scheme
p: 1800 800 110
w: www.ndis.gov.au

Disability Services
To find disability support services for help with housing, transport, sport and recreation go to:
w: nsw.gov.au/living-in-nsw/government-services/disability-services

Driver’s Licence
NSW Roads and Maritime Services
p: 132 213
w: nsw.gov.au/driving-boating-andtransport/driver-and-rider-licences/driverlicences/getting-your-driver-licence

Education & Training
Information about tertiary, tafe, secondary, primary and preschool education in NSW.
p: 1300 566 046
w: education.nsw.gov.au
Helping to stay at school Young people in care in NSW are supported with school and helped to complete Year 12, even if they turn 18, through the Teenage Education Payment and Post Care Education Financial Support. These are payments to your carer to support you and your education. To find out more:
w: facs.nsw.gov.au/families/out-of-homecare/children-in-oohc/planning-for-yourfuture-and-supportafter-care

Aboriginal Child, Family and Community Care State Secretariat (AbSec)
21 Carrington Road Marrickville NSW 2204
w: absec.org.au
p: (02) 9559 5299

Aboriginal Medical Services (NSW)
You can find a list for these services here:
w: naccho.org.au/naccho-map/
p: (02) 9319 5823

Aftercare Services
The following services can provide support you once you have left care:

Care Leavers Line
Provides advice about entitlements and can help NSW care leavers who feel they are not getting enough support.
p: 1800 994 686
e: careleaversline@facs.nsw.gov.au

Family Spirit
p: 131 819
w: familyspirit.org/our-services/leaving-careafter-care-for-young-people/

Barnardos Australia
p: (02) 9281 7933

Uniting After Care Services – Burnside and ACE
p: 1800 864 846
w: uniting.org/services/youth-services/youth-aftercare-services
e: ACEAfterCare@uniting.org

Aboriginal Aftercare State-wide Service (AASS)
w: uniting.org/services/family-services/facility/aboriginal-aftercare-statewideservices
e: jaanimilienquiries@uniting.org
p: 1800 864 846

CatholicCare (Hunter/Manning)
p: (02) 4979 1120
w: catholiccare.org.au/services/child-youthand-family/
e: aftercare@catholiccare.org.au

Relationships Australia (NSW) Aftercare Resource Centre (ARC)
p: 1300 364 277
w: relationshipsnsw.org.au/support/services/aftercare-resource-centre/
e: arc@ransw.org.au

Wesley Dalmar Child and Family Care – Aftercare services
p: Penrith (02) 4723 9288
w: wesleymission.org.au/find-a-service/foster-care/other-fostering-program/those-who-have-left-care/

Care Leavers of Australia Network (CLAN)
Is a support group for people over 25 who were in orphanages, children’s homes or foster care:
p: 1800 008 774 (Free Call)
e: support@clan.org.au
w: clan.org.au

Transition to Independent Living Allowance (TILA)
For support to apply for TILA talk to your caseworker, call the Care Leavers Line on 1800 994 686 or call the After Care services above. For more information go to:
w: www.dss.gov.au/tila
e: tila@dss.gov.au

National Redress Scheme
This scheme acknowledges that many people may have been sexually abused in institutions such as out-of-home care, education settings and many more. The scheme provides a monetary payment, acknowledgement that the abuse happened including an apology, and access to counselling. The Scheme will run until 30 June 2027. A number of services in NSW have been funded to provide support.
To find out more go to:
w: nationalredress.gov.au/support/explore/nsw-redress-support-services
p: 1800 737 377

Knowmore
knowmore is an independent service giving free legal advice and support to survivors of child abuse by providing information about justice and redress.
w: knowmore.org.au
p: 1800 605 762
TTY: 1800 555 677 then ask for 1800 605 762
e: info@knowmore.org.au

ReachOut Australia
ReachOut is an anonymous and confidential online space for young people to ‘reach out’ for peer support, resources, and to express themselves.
w: http://www.reachout.comreachout.com

Beyond Blue – Mental Health support for youth
p: (03) 9810 6100
w: www.beyondblue.org.au